Frequently Asked Questions - Reservations, Booking and Cancellations

You can pay for your motorcycle rental reservation deposit using our secure Ecuadorian online payments provider, Kushki, or if you prefer, you can do so by making a wire transfer into our bank account in Ecuador (ask for the banking details).

You may pay the balance in our office using a credit card (MC, Visa, Amex) or United States Dollar cash for amounts less than $500.   Please note that Ecuador does not permit cash payments in excess of $500. We issue SRI-authorized receipts for all payments.

Yes. We are always happy to give you feedback on your route once you have made a guaranteed reservation. Please contact us when you need help with planning! 

We are delighted to provide you with recommended hotels and places to visit - ask!  

We do not electronically provide our Road Books and Daily Maps and Route Sheets, GPS tracks, or GPS routes.

We speak fluent English, French, and Spanish. Some of our staff also speak German and Quechua.  But feel free to write us in whatever language you are comfortable in, and we will use online translation tools to understand you as best we can!